Category: 7-From Fear to Fun Podcasts
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Posts
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Your examination room is their dungeon
Read more: Your examination room is their dungeonWe experience the hospital as normal, the patients see something way more frightening. This fear then causes communication breakdown. Let me show you how we can change this experience?
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Your examination room is their dungeon
Read more: Your examination room is their dungeonIn this episode, we explore a powerful metaphor: to a child, your exam room can feel like a dungeon — unfamiliar, restrictive, and filled with mysterious instruments.
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Why I consider the “routine approach” wrong?
Read more: Why I consider the “routine approach” wrong?The traditional way can lead to confrontation, but there are other possibilities for the doctor-patient relationship!
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Why focus on communication?
Read more: Why focus on communication?Our current approach to communication with patients seems to miss the plot. How can we do better?
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Why bother?
Read more: Why bother?Communication is a not only a soft skill, it is the core of our job. You don’t need a specific personality, but to apply specific psychological principles. They can be identified, understood and taught!
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Who is the expert of the symptom?
Read more: Who is the expert of the symptom?Patients know what they feel, so let’s learn to listen curiously to them.
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Who am I?
Read more: Who am I?Instead of reading, you could also just listen … Any visit to the doctor can be quite traumatic for children. As a medical specialist, I do not only want to prevent trauma, that might be associated with treatment. My goal goes further than that. The aim is to empower the child to partner with me…
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Who am I and why do I care
Read more: Who am I and why do I careIn this introductory episode, we explore why empowering children in medical encounters matters and why communication is central to that mission.
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Where shall we connect
Read more: Where shall we connectMeet the children in a safe space! Why we should choose the waiting area over the examination room.
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When to connect?
Read more: When to connect?Maximize your consultation success by mastering the first 7 seconds. The first 7 seconds set the tone for the whole consultation.
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What is your IQ?
Read more: What is your IQ?Could you be too smart for your patients? How could a high IQ be a hindrance for the communication? Let’s find out!
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What do you hear or the four sides of every message!
Read more: What do you hear or the four sides of every message!Instead of reading, you could also just listen: Every message contains four sides. This might sound surprising, but it reveals one way, how miscommunication can happen. Friedeman Schultz von Thun, a German psychologist, developed a model, that unravels the hidden meanings in every statement. These levels are: Factual information Self-revelation Relationship Appeal Let’s take a…
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This will hurt
Read more: This will hurtWhen my actions cause discomfort or even pain in the (paediatric) patient: they have the right to be warned about it and to get any support they might need to help them through the uncomfortable moment.
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The silent language in the room
Read more: The silent language in the roomNon-verbal communication is powerful, it is an additional level of the communication between doctors and patients.
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The role of timing
Read more: The role of timingChildren experience time differently from adults. How we can improve their outpatient clinic experience by tuning into their needs.